Email

Email Profiles

Setup a profile to configure external email services

General Information

By setting up an email service with a chosen address, you enable Stubber to route email traffic through that service. Without this setup, emails will still be sent from Stubber, but they will come from the following default address:

• From: Stubber Support System 2024-10-10-XXXX-XXXX@stubber.email

While the above works functionally, some customers may prefer emails to come from a custom address, such as:

• From: corporatesolutions@outlook.com

This ensures the emails appear more personalized and aligned with your brand/service/sales team.

Create email profile

• Navigate to Manage. Under Config Select Notifications

• Navigate into Email/Profiles

• Create a new profile

• Set-up your profile

Popular Email Service Configurations Here are the common IMAP and SMTP configurations for popular email services:

• Once you have completed configuring your profile name and description. Scroll to the bottom and click Create

Setting up a credential

• Navigate to the Credentials page in manage.

• Create a credential. This credential will be used to authenticate with your imap and smtp services

Supported Authentication types

1. Basic Authentication (User, Password)
2. Microsoft Outlook IMAP
3. Generic OAUTH

Depending on the configuration of the email service that was created, there might be a need to have admin approval, please contact the account owner for approval.

Here is an example where Outlook was used:

• Once you have created a credential. Copy the Credetial UUID

• Paste the Credential UUID into the IMAP credential field

• If Microsoft Outlook IMAP or Generic OAUTH is your credential type. Add your account username into the username field