Concepts

Teams and Permissions

Teams group and manage the permissions of the contacts in your org. Team permissions determine how members are able to interact with contacts, teams, and templates within your org. Stub-level permissions are determined with contact lists, and not with teams.

The above setup allows users to create, edit, and view contacts, but they can only view teams, templates, and orgs without creating or editing them.

Permission inheritance

Teams inherit permissions from their parent team.

Contact points

Teams' have contact points that work identically to contacts' contact-points, serving as real-world points of communication to the team.

All team

Every org has an All team by default. The All team will initially have all permissions. Therefore, any team that inherits from the All team will inherit the same permissions.