Concepts

Teams and Permissions

Teams group and manage the permissions of the contacts in your org. Team permissions determine how members are able to interact with contacts, teams, and templates within your org. Stub-level permissions are determined with contact lists, and not with teams.

Permission inheritance

Teams inherit permissions from their parent team.

Contact points

Teams' have contact points that work identically to contacts' contact-points, serving as real-world points of communication to the team.

All team

Every org has an All team by default.