Stubber Public Whatsapp Number
A default public Whatsapp number that can be used to send messages.
Overview
Stubber provides a default WhatsApp business number (+1 415 312 1456) that any organization can use immediately without setting up their own WhatsApp profile. This public number is managed by Stubber, uses Stubber branding, and serves as an excellent starting point for testing and development.
Whatsapp stubsessions are shared across all organizations using the public number. This means if org A sends a message to a user, and then org B sends a message to the same user, the org A's stubsession will be overwritten and any subsequent user messages will be delivered according to org B's stubsession.
Automatic Usage
When you send a WhatsApp message through the Stubber platform without having configured your own WhatsApp business profile, this public number will be used automatically. This makes it easy to:
- Quickly test WhatsApp functionality
- Prototype messaging workflows
- Get started with WhatsApp integration immediately
- Demonstrate WhatsApp capabilities to stakeholders
Incoming Messages
The Stubber public number also supports functionality for incoming message scenarios where customers contact your organization first.
Chat Routing Command
You can enable public chat routing by setting "enable_chat_routing_stubber_public": true in the Action Meta of the _update_from_whatsapp Feedback Action
Once enabled, users can send messages to the public number using this format:
This will route the message directly to the stub referenced by stubref in the organization with the Stubber domain referenced by my_org_domain.
Example Usage
If your organization domain is johns_plumbing and you want to route a message to stub 2025-05-03-STUB-ABCD, a user would send:
This message would then be delivered to stub 2025-05-03-STUB-ABCD in the johns_plumbing organization via the _update_from_whatsapp action, allowing you to handle the incoming message as needed.
Direct WhatsApp Links
You can also create direct WhatsApp links that will take users directly to WhatsApp with the chat routing command pre-filled. This is useful for providing easy access links to customers or testers.
The URL format is:
Where the text parameter contains the URL-encoded version of /chat {{my_org_domain}} {{stubref}}.
Example Link
For organization johns_plumbing and stub 2025-05-03-STUB-ABCD, the link would be:
When users click this link, it will:
- Open WhatsApp (web or mobile app)
- Start a conversation with the Stubber public number
- Pre-fill the message with
/chat johns_plumbing 2025-05-03-STUB-ABCD - Allow the user to send the message with one tap/click
Limitations
- Uses Stubber branding instead of your organization's branding
- Managed and controlled by Stubber
- Stubsessions are shared across all organizations using the public number
- Best suited for testing and development rather than production use
Production Recommendations
While the public number is perfect for testing, for production use we highly recommend registering your own WhatsApp business number with Stubber to:
- Display your own company branding
- Maintain consistent customer experience
- Have full control over your messaging and
stubsessions
To set up your own WhatsApp number with Stubber, please contact us.