Setup Webchat Interface

Stubber-Hosted Interface

Explains Stubber-hosted Webchat interfaces. Useful for launching chat experiences without embedding scripts or building a custom frontend.

# Overview

The Stubber-hosted interface is a ready-to-use webchat solution requiring no code integration. Ideal for:

• Sharing chat access via a direct link
• Organizations without a website that still need chat capabilities

# Accessing the Hosted Interface via profile

Access the hosted interface directly via a URL:

        https://stubber_internal.stubber.chat/livewebsitechat

      

• This URL is configurable via your webchat profile

# Using a Profile UUID

Access a specific profile directly using its UUID:

        https://stubber_internal.stubber.chat/p/3977b424-16b8-4495-9ef9-ab0171e3f2d0

      

• Replace the UUID with your own profile’s UUID.

# Accessing the Hosted Interface via stubref

        https://stubber.chat/s/2020-01-01-STUB-REFF

      

# Specifying Branch

Specify which branch to use (live or draft) with the branch parameter:

        https://stubber_internal.stubber.chat/livewebsitechat?branch=draft

      

# Example Hosted Interfaces

• Stubber Docs Chat
• Stubber Chat

# Customizing the Hosted Interface

The hosted interface requires no embedding, but you can customize its appearance through your webchat profile settings:

1. Navigate to Manage > Config > Notifications > Webchat/Webchat Profiles
2. Select your profile
3. Under the Display Settings tab, you can configure:
   • Custom organization label
   • Custom icon
   • Primary color
   • Chat title and agent name