Heimdall Routing

Initialize

Emitted when a user opens the webchat window

When a user opens up the chat window an event is emitted on the following Heimdall path:

stubber.systems.notifications.webchat.org.{{orguuid}}.name.{{chatname}}.webchatmessagetype.initialize

Any Stub registered on this path will receive the following payload:

        "heimdall": {
  "webchat": {
    "sessionuuid": "23532740-07df-4628-af83-43db12c8f4ad",
    "webchat_configuration": {
      "orguuid": "96305d53-2fb0-512d-9d59-3f2b03aa679a",
      "chatname": "documentationexample",
      "passthroughData": "{'some':'data'}"
    }
  }
}

      

The purpose of this message is to allow the stub to get the session uuid of the new user. You may also use the session uuid to send a message before the user responds.