Tasks
Send Typing Indicator
Sends typing indicators or read receipts to supported messaging platforms. Useful for WhatsApp and chat workflows that need conversational status signals.
Basic usage
Task to send a typing indicator on WhatsApp.
Parameters
platform required string
The platform to send a typing indicator on. Currently the only available option is: whatsapp.
whatsapp required object
The WhatsApp parameters for the task.
WhatsApp Parameters
Parameters required for sending a typing indicator on WhatsApp
Unlike WhatsApp messages which send to a contact. Typing indicators are sent using a message_id from an incoming message. To get
the message_id of the most recent incoming message on a stub use ~~stub.data._incoming_whatsapp_data.whatsapp_body.id
The WhatsApp typing indicator will display for 25 seconds or until a message has been sent to the recipient.
message_ids required array
The message ids to send the typing indicator for. The message id must come from an incoming message. To send
a typing indicator to the most recent reply to the stub use ~~stub.data._incoming_whatsapp_data.whatsapp_body.id
whatsapp_profile_name optional string
The name of the WhatsApp profile to send the typing indicator from. If no whatsapp_profile_name is specified, the typing indicator will be sent by the default WhatsApp profile of the org.
WhatsApp Read Receipts
When sending a typing indicator on WhatsApp, all previous messages in the conversation will be marked as Read.
WhatsApp Typing Indicator Result
Properties
message_id
An array of all the message_ids that have received a typing indicator.